Senior DevOps Engineer

Senior DevOps Engineer

Software Development | Remote

Background

Ziflow is the leading creative collaboration platform helping agencies and brands streamline feedback and approval for creative assets — from concept to delivery. Our customers include Toyota, McCann Worldgroup, AWS, Doordash, Williams Sonoma, and Bark.

Founded in 2016, Ziflow serves thousands of customers globally, with team members in the US, UK, Poland, Canada, and South Africa. Our executive team has a proven track record of building, scaling, and successfully exiting SaaS businesses — and we’re just getting started.

Join us to help build a world-class team that creates world-class work.

The role

• Delight our customers and build a product that delivers genuine value.

• Manage all activities related to operations and infrastructure.

• Meet 99.99% uptime and Service Level Agreements with enterprise customers.

• Assist in gaining and maintaining security compliance.

• Evaluate, recommend, and deploy monitoring, performance and other tools.

• Calculate service capacity and recommend expansion plans for future growth.

• Coordinate installation, configuration and administration of technology as needed.

• Proactively monitor software availability and performance and planning for upgrades and expansions.

• Oversee all service incident management and root cause analysis.

• Establish and maintain a world class operational procedures.

• Assist in the roll-out and deployment of new product features and installations to facilitate our rapid iteration and constant growth.

Qualifications

• Minimum 5 years administering production Linux systems in a 24x7 environment.

• Hands-on experience provisioning, installing, configuring, monitoring and maintaining virtual cloud infrastructure - AWS.

• Hands-on experience with infrastructure automation tools like Terraform, Ansible, SaltStack.

• Production experience with container-based deployments (K8S).

• Experience configuring/integrating system monitoring technologies (PagerDuty, OverOps, New relic, Pingdom) and logging solutions based on ELK or Fluentd.

• Experience configuring and administering web server technologies (Tomcat, Nginx).

• Solid understanding of security principles and technologies in AWS.

• Hands-on experience installing/configuring Development management and automation tools like: BitBucket, Github, Jenkins, etc.

• Strong English skills.

Nice to have

• Ability to develop and maintain lambda functions.

• Experience with Serverless Computing (eg AWS Lambda).

• Basic knowledge of script languages like Python (3.x) and JS (node.js).

• AWS multi region experience.

• Knowledge related to Chat Bots (eg Opsidian).